No hassles. No Charge. One of the goals for LAT56° is to make high quality durable products. As proof of this goal, and to show that we have a responsibility for our products, LAT56° gives a Lifetime Guarantee. Our reputation for quality and service is more important than any ad or sales promotion. If you have a problem when travelling contact your nearest LAT56° stockist or speak to us directly. LAT56° products are warranted to be free of any defects in materials and workmanship for the life of the product. We will, at our sole option, either repair or replace it free of charge. Replacement and repairs are handled promptly.